The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
-ITALY and EUROPE shipped with DHL Express (1/2 days) as default.
EXTRA EUROPE Countries:
FLAT SHIP RATE 10,00€ (registered airmail tracked 7/20 days)
if You are in a Hurry upgrade to DHL Express Delivery
DHL Express (2 days) to USA/CANADA 6,00 more. 8you must choose upgrade to Express service at Checkout)
DHL Extra-EU (other than USA and CANADA) countries see pricefor ugrading to Dhl at checkout
VERY IMPORTANT: days rquired for delivery start when goods have been shipped, before shipping there is timing for production few days required to produce each piece made on order.
Yes I accept customzied orders cause I'm a Truly Craftsman and I make each item on request: items already developed changing colors or add initials engraved or name or developing a brand new model for customer